Reference

qqrp Terms & Conditions for Your Account

Our Terms & Conditions set the rules for opening an account, using the Live Dealer Lobby, and moving funds through DANA, OVO, GoPay or QRIS.

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qqrp qqrp Terms & Conditions for Your Account
HELP WITH TERMS

Check Your Policy Contact Route

A clear contact route helps when a Terms & Conditions question affects your account or wallet status. We ask you to include the account phone number, the relevant policy point and any receipt reference so our team can identify the issue without asking you to repeat the full account history. Use the support path shown in your account area for policy questions, access concerns or a request to correct account details.

Team online

Account access

If phone verification or a policy prompt blocks account access, send the displayed message and your account phone number through our support path so we can match the request.

Wallet status

For DANA, OVO, GoPay or QRIS questions, include the payment rail, amount reference and visible status. We use those details to trace the policy step involved.

Terms request

Ask us to clarify a clause or correct an account record through the policy contact route. State the requested change plainly and keep your receipt or reference available.

DATA AND ACCESS

Explore How We Apply These Terms

Our Terms & Conditions work alongside practical account controls rather than sitting apart from your daily account use.

Account data

We use the details you submit for account creation, phone verification, access decisions and policy support. Keep your phone number current so notices and account checks can match your record.

Cookies

Cookies may help retain your session and remember selected account settings. Your browser controls whether cookies remain active, but changing them can affect login flow and policy prompts.

Login security

Keep your password and phone access private, and sign out on shared devices. If you notice an unfamiliar login or account change, contact us through the account support path.

Record retention

We retain account and transaction records for operational, security and policy purposes for the period needed to handle those purposes. We may need references when checking DANA or QRIS status.

Changing details

To request a correction, identify the field that is wrong and provide the account phone number. We may ask for another account check before changing details tied to access.

Policy contact

For a clause question, access concern or data request, use the support route shown inside your account area. Include the relevant section and receipt reference where one exists.

Browse Answers About Terms & Conditions

These common questions focus on the Terms & Conditions you encounter while opening an account, checking wallet status or asking for a policy change. We keep each answer tied to an account step, payment reference or access decision so you can decide what to do next.

They cover account creation, phone verification, lobby access, wallet instructions, data handling, security, support requests and account closure. Access depends on local law and the current wording shown when you use the account.

They apply when you open an account, sign in, use an available lobby or follow a wallet instruction. Continuing after the policy is displayed means you agree to follow those conditions.

Access is available where local law permits. Your account may also need phone verification before access, and we may pause a request when submitted account details do not match.

They require you to use only the payment route displayed in your account and keep the receipt reference. DANA and QRIS status checks may require the rail, amount and account details.

Use the support path inside your account area, name the field needing correction and provide your account phone number. We may complete a further check before changing details linked to access.

Cookies can retain a session and selected settings, helping the login path function as expected. Your browser can control them, although disabling cookies may interrupt account access or policy prompts.

Contact us through the account support route with the relevant clause, displayed message and any DANA, OVO, GoPay or QRIS reference. We can then identify the decision and explain the next policy step.